Desirable Knowledge, Skills, & Abilities
•Knowledge of modern office practices, procedures, and equipment.
•Knowledge of business English, spelling, and arithmetic.
•Knowledge of Microsoft Office applications.
•Ability to understand and follow oral and written instructions.
•Ability to make routine arithmetical calculations accurately and with reasonable speed.
•Ability to make and implement recommendations for enhancements to department’s productivity.
•Ability to operate Windows-based applications on a personal computer, a cash drawer, calculating machine, and/or any other standard office equipment.
•Ability to maintain positive customer-focused relationships with co-workers, supervisors, agencies, the general public, and all other internal and external customers. Personally demonstrates appropriate customer service skills.