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Pay Grade: 119  Salary: $29.27 - $35.77 Per Hour, DOQ
Position Type: Full Time
Close Date: 12/5/2019
Minimum Training & Experience

Requires a Bachelors degree in information technology, engineering, mathematics, GIS/Geography or related field. College courses in Geospatial Information Systems and computer science, supplemented by three to five years of increasingly responsible experience in GIS and system administration operations. The equivalent combination of related education, training and work experience may be considered.

Candidate must be able to pass a complete FBI / CJIS security background check.

Desirable Knowledge, Skills, & Abilities

• Advanced knowledge and experience with Esri suite of software including Desktop, ArcToolbox, Pro, ArcMap, Catalog Server, ArcGIS Online.

• Considerable knowledge of the hardware platforms, networks and software operating systems and information technology infrastructure the City uses for GIS operations.

• Operational knowledge managing and administering ArcGIS server, including publishing services, upgrades and installations.

• Working knowledge of GIS and network security technologies and platforms.

• Working knowledge/skills to use SQL to assist in queries, reporting, and database management.

• Working knowledge of Microsoft Office Suite Product lines, Server 2012/2016, and Linux.

• Proficient data management skills including creating editing and converting GIS data.

• Proficient skill in ArcToolBox functionality and creating models.

• Skill in writing and debugging Python (other programming languages a plus).

• Skill to create, edit and maintain spatial datasets.

• Ability to create and maintain data and applications using Esri ArcGIS Online architecture.

• Ability to produce professional quality maps and reports for presentations and City’s GIS user community.

• Ability to produce professional quality maps and reports for presentations and City’s GIS user community.

• Ability to work within staff, management or be able to self-manage GIS duties and operations.

• Ability to use practical GIS/IT skills to create and maintain applications, resolve issues, and provide technical support is required.

• Ability to work within a team environment and demonstrate high level of customer service and build relationships.

• Ability to problem solve and to work independently and as part of a cross-functional team.

• Ability to demonstrate proficient technical documentation skills.

• Ability to act calmly and make sound decision under varying degrees of stress and uncertainty.

• Ability to maintain positive customer-focused relationships with co-workers, supervisors, agencies, the public, and all other internal and external customers. Personally demonstrates appropriate customer service skills.

Specific Duties

• Maintain and modify GIS focused web-sites and web applications.

• Maintain and administer City’s GIS Addressing system and create and troubleshoot GIS applications.

• Manages, creates and maintains WebMaps and WebApps with ArcGIS Online.

• Creates, maintains and deploys Collector, Survey123 applications.

• Performs firmware and patch upgrades to all network components and services.

• Analyzes network operational problems and devises solutions.

• Manages operational and maintenance requirements of GIS systems.

• Adds, removes and maintains users using AD or ESRI user management controls.

• Documents and records all activities inside TECHtools (internal work order management system).

• Provides user assistance and instruction as required. Mentors peers.

• Coordinates assigned activities and functions with those of other City departments and outside agencies as appropriate; communicates with City staff to determine information technology requirements.

• Produces professional quality maps and reports for presentations and decision makers.

• Works in both Edge User Support and core enterprise services support.

• Obtains quotes for and purchases GIS related software and operational supplies.

• Serves on Technology User Group and Information Services Groups committees.

• Will be required to run projects and address staff coordination for assigned projects

• Creates receives and reviews various maps, GIS data, records and reports including utility datasets, application services, user access forms, invoices, maintenance agreements, software license information, budget documents, memos, correspondence, etc.

• Prepares and/or processes, work orders, purchase orders, various technical records and reports, various other reports, memos, correspondence, etc.

• Assist in policy formulation and implementation, development of procedure, and GIS manuals, technical manuals, technical journals, etc. Adheres to city policies and governance guidelines.

• Interacts and communicates with peers, various groups and individuals, such as the immediate supervisor, administrative staff, department heads, City employees, sales representatives, service personnel, user groups, and the general public. Recognizes and understands the relationship between operating policies and practices versus morale and performance.

• Attends various meetings as required.

• Performs all other duties as may be required to meet organizational needs.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

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